Terms and Conditions
These Terms and Conditions govern your use of Beaumont WaterWise‘s website, beaumontwaterrestoration.com, and our services. By accessing our website or engaging our services, you agree to comply with these Terms. If you disagree with any part of these Terms, please refrain from using our website or services.
Definitions
Key Terms
- “Company,” refers to Beaumont WaterWise, a water damage restoration company based in Beaumont, Texas.
- “Services” refers to any water damage restoration, mold remediation, fire damage repair, or other related services provided by Beaumont WaterWise.
- “Website” refers to our online presence at beaumontwaterrestoration.com.
- “User,” refers to anyone who accesses our website or engages with our services.
Acceptance of Terms
By accessing our website or using our services, you agree to:
- Comply with these Terms as well as our Privacy Policy.
- Use our website and services for lawful purposes only.
- Provide accurate information when submitting requests or inquiries.
If you do not agree with these Terms, please discontinue using our website and services immediately.
Changes to the Terms
Policy Updates
Beaumont WaterWise reserves the right to modify these Terms at any time. When changes occur, we will:
- Post a notification on our website indicating the updated Terms.
- Update the “Last Updated” date at the top of this page.
Acceptance of Changes
By continuing to use our website or services after changes are made, you acknowledge and accept the updated Terms.
Scope of Services
Service Descriptions
We offer the following services, subject to availability:
- Water Damage Restoration
- Mold Remediation
- Fire Damage Repair
- Flood Cleanup
- Emergency Water Extraction
Service Limitations
While we strive to provide the highest level of service, certain factors may limit our ability to perform:
- Availability of resources, including staff, equipment, or materials.
- Geographic service area restrictions, with our primary focus in Beaumont, Texas.
- Conditions beyond our control, such as severe weather or access issues.
We reserve the right to refuse service if any of these limitations apply.
User Responsibilities
Accurate Information
You agree to provide:
- Accurate and complete information when requesting services or submitting inquiries.
- Prompt updates to any information that may change during the course of our services.
Compliance with Laws
Users must:
- Use our services in compliance with local, state, and federal laws.
- Not engage in illegal activities or actions that could harm the company or others.
Payments and Pricing
Service Pricing
Our service pricing may vary based on:
- Type of service requested
- Extent of damage or scope of work
- Urgency and scheduling requirements
A detailed estimate will be provided before commencing any work.
Payment Terms
Payments are due as specified in the service agreement. Our payment policies include:
- Deposit requirements for certain services.
- Payment methods accepted, including credit card, debit card, or check.
- Late payment penalties, which may include additional fees or service suspension.
Cancellations and Refunds
You may cancel a service request under the following conditions:
- Cancellation notice is provided at least 24 hours in advance.
- Certain fees may apply depending on the timing and nature of the cancellation.
Refunds will be processed according to our refund policy, which may vary based on service type and circumstances.
Intellectual Property Rights
Website Content
All content on our website, including text, images, logos, and graphics, is owned by Beaumont WaterWise or licensed to us. Users may:
- Access and view content for personal, non-commercial use.
- Not reproduce, distribute, or create derivative works based on our content without written consent.
Trademark Use
The company name, logo, and any related trademarks are protected under intellectual property law. Unauthorized use of our trademarks is strictly prohibited.
Limitation of Liability
General Liability
Beaumont WaterWise is not liable for:
- Indirect, incidental, or consequential damages arising from the use of our website or services.
- Delays or service interruptions due to events beyond our control.
- Any loss or damage caused by user-provided inaccurate information.
Service Limitations
Our liability is limited to the amount paid for the service in question. We will not be responsible for any damages that exceed this amount.
Dispute Resolution
Informal Negotiations
We encourage resolving disputes through:
- Direct communication with our customer service team.
- Good-faith negotiations to reach an amicable solution.
Arbitration
If a dispute cannot be resolved informally, it may be submitted to:
- Binding arbitration under the rules of the American Arbitration Association.
- Arbitration conducted in Beaumont, Texas, unless otherwise agreed.
Termination of Services
Grounds for Termination
We reserve the right to terminate service under the following conditions:
- Violation of these Terms
- Failure to provide accurate information
- Non-payment for services rendered
User’s Right to Terminate
You may discontinue using our services at any time, provided all outstanding balances are settled.
Privacy Policy and Data Use
Compliance with Privacy Laws
Beaumont WaterWise is committed to protecting your privacy. Our data practices are governed by:
- Our Privacy Policy, available on our website.
- Relevant data protection laws, including state and federal regulations.
Data Collection and Use
We collect information as outlined in our Privacy Policy. By using our website or services, you consent to our collection and use of data in compliance with these policies.
External Links
Third-Party Websites
Our website may include links to third-party websites. Beaumont WaterWise is not responsible for:
- Content or privacy practices of external websites.
- Accuracy or legality of information on third-party sites.
Indemnification
You agree to indemnify and hold Beaumont WaterWise harmless from any:
- Claims, damages, or expenses arising from your use of our website or services.
- Violations of these Terms or applicable laws.
- Actions taken based on inaccurate information provided by you.
Governing Law
Jurisdiction
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.
Legal Proceedings
Any legal action related to these Terms must be filed in a court located in Beaumont, Texas, unless otherwise required by law.
Severability
If any provision of these Terms is deemed unenforceable or invalid, the remaining provisions will remain in effect.
Contact Information
For any questions or concerns regarding these Terms, please contact us:
Beaumont WaterWise
Location: 660 Fannin St Ste C, Beaumont, TX 77701, United States
Website: beaumontwaterrestoration.com